Drivers Hub
Terms of Service
Last updated: 3 June 2026
These Terms of Service ("Terms") govern your access to and use of the Drivers Hub platform, websites and applications (the "Service") operated by Drivers Hub ("we", "us"). By creating an account or using the Service you agree to these Terms.
1. The Service
Drivers Hub is a platform connecting bus driver agencies, garages, route controllers and drivers to advertise, book, manage and check in to driving shifts. We provide software; we are not an employer, employment agency or party to any engagement between drivers and agencies or garages.
2. Accounts
- You must provide accurate information and keep your login secure. You are responsible for activity under your account.
- Agency and garage accounts may be reviewed before approval. We may suspend accounts that breach these Terms.
- You must be legally entitled to work and hold the relevant licences and documents for any role you accept.
3. Subscriptions, trials & payment
- Agency and garage plans are billed monthly or annually in advance. Drivers use the Service free of charge.
- Paid plans may start with a free trial. If you do not cancel before the trial ends, the plan converts to a paid subscription.
- Fees are stated on our pricing page and exclude VAT unless stated. You can change or cancel your plan from your billing settings; cancellation takes effect at the end of the current billing period.
- Except where required by law, fees already paid are non-refundable.
4. Acceptable use
You agree not to misuse the Service, including: uploading unlawful or false content, infringing others' rights, attempting to access data you are not authorised to, scraping, reverse engineering, or interfering with the Service's operation.
5. Driver engagements & compliance
Agencies and garages are solely responsible for verifying drivers' eligibility, licences, right to work, insurance and compliance (including drivers' hours and working-time rules), and for any payments to drivers. Drivers are responsible for the accuracy of their documents and availability. Drivers Hub provides tools to assist but does not guarantee compliance.
6. Documents & data
Uploaded identity and compliance documents are used only to allow verification and are deleted once reviewed; we retain only the approval record and limited reference data. See our Privacy Policy.
7. Availability
We aim to keep the Service available but do not guarantee uninterrupted operation. We may modify, suspend or discontinue features.
8. Liability
To the maximum extent permitted by law, the Service is provided "as is". We are not liable for indirect or consequential loss, loss of profit, or losses arising from engagements between users. Nothing limits liability that cannot be excluded by law. Our total liability in any 12-month period is limited to the fees you paid us in that period.
9. Termination
You may stop using the Service at any time. We may suspend or terminate access for breach of these Terms. You can delete your account and data from your settings.
10. Changes
We may update these Terms; material changes will be notified. Continued use after changes means you accept them.
11. Governing law
These Terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of its courts.
12. Contact
Questions? Email support@drivershub.co.uk.
13. Browser performance
Chrome can run this site slowly — including when it's saved as a desktop app. If you notice lag, use a different browser (Edge, Firefox or Safari); if you saved the app to your desktop, re-save it from the new browser.